Universally good practice across multiple sectors

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Royal Mail Group


Mail Mark (originally the Enterprise Intelligent Barcode programme or EIB). Mail Mark, a high profile transformation program was undertaken by Royal Mail Technology. The programme would see the latest innovations in automation technology rolled out to track all mail centre processes, provide enterprise wide service reports, monitor and continually improve service performance thus ensuring e2e process cost efficiency. This programme revolutionised Royal Mail’s ability to control its costs, and was central to establishing readiness for privatisation. Key system integration supplier contracts with Lockheed Martin, Accenture, CSC, Cap Gemini, Mosaic and BT.


Contract Management, Commercial Negotiations, Collaboration Advisory, Contract and Corporate Governance Advisory


Understanding the cultural or environmental nuance between many different end users and solution integrators, means we gauge and then engage, effectively.

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